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Tuesday
Jan262010

Nightmare on Craig’s List

by Judith Fein

 

I love Craig’s List. I really do. It has transformed the way we advertise, buy, sell and think about transactions. It’s beautiful. It’s free. I have used it so many times that I refer to the founder as Craigie. But, like the little girl with the curl, when the list is good, it is very very good, and when it is bad…well, you know.

My Craigie episode started a few months ago when my husband and I decided we desperately needed a vacation. Truth be told, I am not sure we’ve ever taken a vacation. As travel journalists and photographers, we’re always writing, shooting, taking notes and stumbling over stories, even when we don’t mean to.

But this time it was different. We were burned out from having our eyeballs glued to our computers l5 hours a day, meeting deadlines, emailing, researching. We looked at each other, and, in that silent way we sometimes communicate when we are not yakking or yukking, we knew we had to stop. For a full month.

I went to Craigie, of course, and typed in the name of a beach community in California.

There it was: the little bungalow that was waiting for us, half a block from the ocean.

It was, according to the owner, small, clean, with a spacious backyard where we could hang, escape the winter, and drink margaritas. For me, it was a done deal.

It took several weeks to get a contract. Turns out the dude who advertised with Craigie wasn’t the owner, but the renter, and this was a sublease. Fine. Also, he was doing some mysterious work or traveling in Asia and was hard to contact. Okay. His friend was handling the rental. Fine. When you have the prospect of being half a block from the ocean, you’re willing to put up with a lot. At least I am.

I asked the renter several questions by email. Was the kitchen fully equipped? He said it had everything I would need. Could he reassure me there wasn’t dog hair or dog dander around, as I am allergic to that and feathers. No dog, he said, and, as for feathers, the pillows and duvet were stuffed with plumage, but I happily offered to schlep along my own. Signature on contract, end of story. Hardly.

The dream bungalow was a nightmare. It was abnormally cold in coastal California, but there was no heat. Wait, let me correct that. There was a 6-inch portable heater. But if you turned it on to “high,” it blew out the circuit. My husband had to crawl through a closet (more about that later), through the renter’s clothes, girlie magazines and used underwear, until his digits located wires that were hanging from the wall. He got a shock and a reset of the circuit breakers at the same time. If you turned the heater on “low,” and then, let’s say, had the audacity to plug in a hairdryer, it was back to crawling through the closet to find the wires.

Now let’s get to that closet. There was only one in the bungalow. It was deep, narrow, and full of the renter’s clothes. Way in the back, if we pushed back the shirts, jackets and surf clothes, there were several drawers full of his clothes. That’s it. For us, the subleasers, there was one hanging plastic shoe-holder. For a month.

We walked outside to the backyard where we could sip margaritas in the moonlight. Sure, if we were standing up. There wasn’t a stick or a lick of furniture. Nothing. A yard full of grass. Where we supposed to buy outdoor furniture for a month?

The fully-equipped kitchen? A few plates, two forks, two knives, two spoons, and a refrigerator full of half-opened things in cans that were colored orange and brown. At least there were pots and pans.

The lack of dog hair? I wheezed from the minute I arrived. Finally, in an email, the renter acknowledged that he had a big dog who rolled around on the couch and bed.  We spent our retirement fund on products that were supposed to get rid of pet odor and dander. I was still wheezing a symphony. The renter agreed to pay for a cleaning. Fine. The steam cleaner came. He had the kindness of a mass murderer. He cleaned, all right, and then told us we couldn’t sleep on the mattress or sit on the sofa for a day because both were wet. So we had to leave the apartment and find another place to sleep.

When we came back, we were freezing. So we dressed in two layers of clothes and got into bed. Sounds cozy, huh? The bedroom was so small that one side of the bed was wedged into the corner. When my husband wanted to get up, he had to leap over me to emerge from the bed. He hadn’t bargained for bed aerobics.

Finally, we said we were leaving. The renter had come back to the USA and he showed up on our doorstep. After his brother called us 4-5 times a day. They wanted the check. They didn’t care about dog hair, no furniture, a wedged-in bed and the fact that we were practically cryogenically preserved. This was a business deal. We wrote a check, specifically stating on the back that it was payment for the time we had been there and other contractual details. The renter was outraged. He began making unannounced visits to us. Once, late at night, he came with a friend. Did he need backup because he thought we would beat him up? He wouldn’t accept our check. We wrote another check. He didn’t trust us. He wanted us to go with him to the bank. But we were too busy looking around for another place to which we could move. We told him we’d be out by mid-afternoon. He grumbled, and then started calling and showing up again. By the time we left, we were completely exhausted from the ordeal. Was this our vacation?

So friends, be sure you ask a lot of questions before agreeing to a vacation rental. If you can’t think of enough questions, open your dusty volume of Sherlock Holmes for ideas.

And to you, Craigie, I have this to say: I love you, I really do, but it’s up to me to learn to ask questions before renting anything ever again. I suppose you can say I have learned my lesson. Now I’m ready for a real vacation.

 

Judith Fein is the co-founder and editor of YourLifeIsATrip.com. An award-winning travel journalist and inspirational speaker, she has contributed to over 85 publications and spoken to many thousands of people about traveling and living well. Her website, which she shares with her photojournalist husband Paul Ross, is http://www.GlobalAdventure.us    

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Reader Comments (10)

Dearest Judith,

Your adventures always amaze and instruct. Alas. So sorry your needed delight on the beach failed. But keep the faith - the sun's return brings hope.

January 27, 2010 | Unregistered CommenterRobert Darling

Judie

I can so relate to this and it's a good reminder of that age old adage...buyer beware. We rented a house in Sardina last summer and were told it had a fully equipped kitchen. We got there...no oven. None. But there was a barbeque in the back. Interesting cooking lasagne that way. We were also told the house was 300 meters from the beach. This was true...if we were birds. Us humans had to drive about a mile on winding roads to reach said beach. Also, one working shower, fine, but it was the size of a phone booth and we were paying for two! Mosquitos GALORE (No screens). ok, normal in europe. But also no air, no fans. So it was a choice between slowly roasting ourselves in the house (who needs an oven?) or opening the windows at night and letting the mosquitos feast on us. We bought fans.

Needless to say, these types of 'life lessons' like yours, make us smarter travelers. Now when I rent a house, I ask even the dumbest of questions I never thought I 'd have to ask: like...is there an oven in the kitchen and do I need wings to get to the beach?

January 28, 2010 | Unregistered CommenterKimberley Lovato

thanks for posting, robert and kimberley. kimberley, alas, alas, i can picture every detail of the place you rented.
shiver, shiver, shudder, shudder. now i , like you, will ask the most moronic questions.....
Judie

January 28, 2010 | Unregistered Commenterjudie

Judie, Judie, Judie,

I hope you send your article to Craigie,

You write like a breeze...to bad the people you dealt with treated you like bottom feeders.

Hope the next vacation erases all creases.

Janet Lee

January 30, 2010 | Unregistered CommenterJanet Eigner

I had just finalized renting an apartment in Girona (Catalonia) for a month when I read your article and trembled! Actually, I did more than tremble. I said to Gary, "O ....!" I hadn't asked ANY of the important questions. True, I'd seen photos and I'd talked to the woman renting the apartment enough to discover that the bed was in the loft and yes, we could move it down to the main level where the bathroom was, if we had to. But nothing else. Fortunately, now that we're here, it's fine--and NEXT time I'll know to ask a lot more questions (indoor pets? recently painted? sheets and towels? oven? fans? screens? hidden cleaning charges? etc.). Thanks, Kimberley for the additional pointers. And thanks, Judie, for another great and informative article!
Elyn

January 31, 2010 | Unregistered CommenterElyn Aviva

janet, thanks for the post and elyn, yes, for future ref, ask even the most inane questions. very happy your rental in girona turned out okay!

January 31, 2010 | Unregistered Commenterjudie

Hi Judie,
This is funny and awful! I've been considering putting our house on craigslist for the weeks we'll be on the inca trail. What if we get someone like your renter in our house? It's giving me pause...jann

February 3, 2010 | Unregistered Commenterjann huizenga

jann, i am hearing a lot of nightmare on craigslist stories now that i wrote this ,but there must be many good stories as well. i sure hope so, for your sake. it sounds like a great trip and you want you mind to be free about your house......

February 3, 2010 | Unregistered Commenterjudie

Yowza. Sounds like a hell of a good time, Judie. Those are the times when I try *try* to tell myself that there's a story in this somewhere.

February 4, 2010 | Unregistered CommenterRachel Dickinson

rachel, that was our family motto growing up. no matter how awful something is, it will always make a good story.

February 4, 2010 | Unregistered Commenterjudie

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